1. FC Heidenheim

After completing your order, you will receive the tickets up to 24 hours before the match. Tickets will be delivered either digitally via email or WhatsApp, or as a physical ticket to be collected at a hotel or central pickup point – as arranged in advance. For physical tickets, the customer is responsible for returning them per the instructions. A full update will be sent close to the event. We are available for any questions 🙋‍♂️

Yes. All tickets we offer come from official and trusted suppliers, and are valid for use at the stadiums.

Seating is guaranteed in pairs only. If you are a larger group, please note it in your order and we will contact you immediately regarding final confirmation of the seating arrangement at the stadium.

Football match tickets are a personal digital product and therefore cannot be canceled or refunded after purchase, per our policy. However, we are happy to help in exceptional cases.

In case of postponement – tickets remain valid for the new date. In case of full cancellation – you will receive a complete refund.

Of course! We'd love to help you choose the right seats, view from the stand, or match your budget. Feel free to reach out via WhatsApp or the chat on our website.

Yes. The prices displayed on the website include all fees – no additional charges later in the process.

In most cases, you can enter the stadium using your smartphone and present the digital ticket. We will let you know if printing is required.

The earlier you purchase, the better your chances of getting great seats at a better price. We recommend ordering at least two to three weeks in advance.

Yes! We offer great value packages that include flights, accommodation, and match tickets. Contact us for a personalized quote.